Shipping policy

Shipping Policy

Order processing

Orders are typically processed and prepared for shipment within 5–7 business days. Processing times may be longer during holidays, launches, promotions, or periods of high order volume.

Business days do not include weekends or holidays.

Shipping destinations

We ship to addresses in the United States and internationally, wherever shipping is available at checkout.

Shipping rates

Shipping costs are calculated and displayed at checkout based on the destination, package size, and shipping method selected.

Delivery times

Delivery estimates are provided at checkout or by the carrier after your order ships. Delivery times are estimates and are not guaranteed, since delays can happen due to weather, carrier issues, customs, or other circumstances outside our control.

Tracking

When tracking is available, tracking information will be sent to the email address provided at checkout. Please allow some time for tracking information to update after the package is shipped.

Delayed, lost, or damaged packages

If your order is delayed, lost, or arrives damaged, please contact us and we’ll help with the carrier or fulfillment partner. For damaged packages, please include photos of the item and packaging so we can investigate the issue.

Address changes

Please contact us as soon as possible if you need to correct your shipping address. We can’t guarantee that address changes can be made after an order has entered processing or shipped.

International orders

International customers may be responsible for customs duties, taxes, or other fees charged by their destination country.

Questions

If you have questions about shipping, please contact us through the contact information provided on our store.